How to design an omnichannel strategy for your brand
May 25, 2023
11:00 AM - 12:00 PM (Asia/Kolkata)
Virtual, Zoom
Delhi NCR,India
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In Episode 8 of the Learn With Simpl Webinar Series, we’ll talk about How to design an omnichannel strategy for your brand.
Here’s what we’ll discuss:
1. Ways to create a Buyer Persona
2. Importance of Personalising and segmenting your customer base
3. Prioritising different channels and devices according to customer usage Design your content around the customer journey
4. Channel integrations- connecting all the touch-points
5. How to build a great customer experience - effective customer support
- Virtual,
Zoom,
Delhi NCR, Delhi, India
