DO YOU REALLY KNOW YOUR CUSTOMERS’ NEEDS?

A Design Thinking approach for creating customer-centric and innovative ventures. For early-stage startups looking to launch successful startups, as well as for ventures that are looking for growth with new customers & products.

Webinar Take-Aways:

• Build products/services that customers want and love
• Identify various types of paying/non-paying customers for your startup
• Learn how to use the KNOW framework for understanding customers’ Key attributes, Needs, Options and Wants

Ajay Batra was the Founding Director of Bennett Hatchery, an early-stage Incubator. He is an Angel Investor and a mentor to several startups. He is the creator of the ‘Startup Maturity Model’ – a robust framework of best practices for launching successful ventures.