Creating Customer Value with ISO Standards
Nov 24, 2020
04:00 PM - 06:00 PM (Asia/Kolkata)
TiE Chennai, Kanagam,Tharamani

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Month of November is dedicated to Quality and is known as Quality Month globally.

World over organisations , stakeholders of Standards, Conformity Assessments celebrate Quality Month through multiple engagements.

Bar on Quality Awareness will be raised in November through multiple celebrations .

Global Theme for this year is Creating Customer Value.

TiE Chennai, with the support of DQS India and Consultants Consortium of Chennai, is hosting a program for Startups and Early Stage businesses to make them understand about the importance of Standards, Certifications , Testing, Inspections and Regulations in the country. A Validated Product or a Service will help businesses to create more Value for Customers.

Global economy is enabling an inclusive ecosystem where Startups are aligned with global supply chain solutions. Global Markets have clearly defined Regulations, compliances to Standards, Certifications and Testing norms for products as well as services. Ministry of MSME has already initiated an exercise to link our Indian MSME businesses to Global Supply chain. Compliance / Non compliance to Standards , Certifications, Testing protocols will make or break deals in Global Trade and Commerce scenario.

Hence the exercise to create awareness to startups and young businesses to make them understand the Global Standards and Conformity Assessment challenges.

A 2 hour session is planned on Nov 24th 2020 from 4 – 6 pm and the program schedule is as follows :



Opening Remarks 

TiE Chennai

Standards and Conformity Assessment

Mr Anil Jauhri, Ex CEO – NABCB

How ISO Standards help in Creating Customer Value ?

Mr Shankar Mohan, Regional Head, DQS India

Evolution of ISO 9001 Standard in creating Customer Value in businesses

Mr Karthi Thiyagarajan,

CEO - Nucleus Consultants

Recognizing the Risk of Unauthentic Certifications

NABCB  - Confirmation Awaited

Case Study of a business which has implemented ISO Standards and built Customer Focus through Standards

TiE – Confirmation Awaited

Panel Discussion

Regulations are a must. Whether Standards and Certifications help startups and early stage businesses ? 

Moderator :

Mr Ramkumar S ,

Consultants Consortium of Chennai

Panelists :

Mr Karthi Thiyagarajan       

DQS India  

TiE Entrepreneur


  1. ​TiE Chennai,
    Chennai, Tamil Nadu, India


Organiser : Akhila Rajeshwar

Akhila Rajeshwar

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Creating Customer Value with ISO Standards

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